There was no direct leadership in the respective distribution center, no stability and a lot of unrest on the floor (approximately 90 employees) and resulting quality problems. Daily involvement of the management and project management agent was necessary. Also poor financial return over a long period.
The temporary (for 6 months) management of the operation of a distribution center in the role of interim project leader; realizing productivity improvement and process optimization and training a new future project leader.
First of all, peace and stability to be restored on the floor. Also:
A continuous improvement process was initiated through better communication and coaching. New team leader hired and intensively trained and coached for two months and then brought to the role of new project leader.
Thanks to a good transfer and securing of the interim project leader, the new permanent project leader is able to continue the chosen path, so that the optimization of the operation is well anchored.