Technical materials manufacturer outsources the operation for the first time to a large, international logistics service provider (3PL). Phase 1 of the project is very difficult, so that all management focuses on getting this part of the project going smoothly. The project team working on phase 2, the implementation of the automated part of the operation, therefore lacks direct control. The restart of phase 1 has to be postponed several times, and there is also a risk of delay in the implementation of phase 2.
The assignment for the interim project manager was to implement the automated part of the operation (phase 2).